Frequently Asked Question
Everything You Need to Know About Our Professional Bending Brakes Product Design, Engineering & Performance
Frequently Asked Questions
Welcome to the Innovatools FAQ page—your go-to resource for clear, helpful answers about our bending brakes and accessories. Here you’ll find everything you need to know about product features, compatibility, setup, maintenance, shipping, warranties, and ordering, all in one place. Whether you’re a professional fabricator or a DIYer looking for reliable metal-bending solutions, this general FAQ is designed to help you get the most out of Innovatools’ high-quality bending brakes and accessories while making your shopping experience fast, informed, and hassle-free.
Design, Engineering & Performance - Why Choose Innovatools?
A: Innovatools designs and manufactures professional portable bending brakes—also known worldwide as sheet metal bending or folding machines—created by a contractor with decades of field experience. Built for accurately bending coil stock and sheet metal used in exterior building finishes, our machines are precision-manufactured and shipped directly from our factory to construction professionals worldwide.
A: The modular design lets contractors configure the bending brake or folding machine to suit different materials, job-site conditions, and tasks—without being locked into a one-size-fits-all tool. Modular components allow for worldwide parcel shipping and future expansion as your needs grow. Every module is precision-machined for exceptional straightness and accuracy, delivering higher precision than traditional one-piece bending brake designs.
A: Yes. In fact, designing a modular bending brake required us to engineer the structure to be stronger and more precise than a traditional one-piece design. Each section is joined using precision-machined connectors that mechanically interlock with the extrusions, securing the assembly in multiple directions. The joints are intentionally engineered to apply clamping tension when bolted together, ensuring rigidity, straightness, and repeatable accuracy across the full length of the machine. While modular construction may feel unfamiliar in this category, nearly all professional equipment relies on assembled components—what matters is how those connections are engineered.
A: Innovatools bending brakes / folding machines are designed, precision-machined, assembled, and shipped from our own factory in Canada using modern automated CNC equipment. This ensures tight tolerances, consistent quality, and long-term durability—without the variability of hand-built or outdated manual manufacturing methods. Q: How does Innovatools ensure consistent quality?
A: Innovatools controls every step of production—from precision machining to final packaging—inside our own facility. Using modern automated manufacturing processes ensures tight tolerances and repeatable accuracy, so every bending brake (also known internationally as a sheet metal bending or folding machine) meets the same high standard.
A: Yes. Every Innovatools bending brake and folding machine is designed, manufactured, and tested for professional installers. Built for daily use on active construction sites, our tools are engineered to handle both high-volume production and specialty exterior finishing work.
Ordering, Pricing & Direct Buying
A: You can buy directly on our website. Unlike other manufacturers, we do not sell through distributers, as we sell exclusively online; at www.innovatools.com for our US and international customers and www.innovatools.ca for our Canadian customers only.
A: Innovatools focuses on long-term value rather than lowest upfront price. Contractors consistently tell us that once they assemble and use the machine, the machining quality, accuracy, and efficiency gains make the investment worthwhile. The time saved, reduced rework, and long service life quickly justify the cost compared to conventional bending brakes and folding machines.
A: Selling direct allows us to avoid multi-layer distribution markups and invest more into engineering, manufacturing quality, warranty, and support. While Innovatools tools are not positioned as the lowest-cost option, the direct model helps keep pricing reasonable relative to the value, performance, and long-term ownership benefits we deliver.
Shipping, Assembly & Modularity Benefits
A: We ship FedEx express daily anywhere in the world the world. The best part is that shipping is included.
A: Yes. Every Innovatools bending brake and folding machine is designed, manufactured, and tested for professional installers. Built for daily use on active construction sites, our tools are engineered to handle both high-volume production and specialty exterior finishing work.
Financing & Payment Options
A: Yes. Innovatools offers financing options through reputable third-party providers such as Shop Pay Installments, PayPal Pay Later, AfterPay, and Klarna. Available financing options and terms vary by region and customer eligibility and are presented at checkout. Financing approval, fees, repayment terms, and conditions are determined entirely by the financing provider, and Innovatools does not control or manage these programs.
A: Financing eligibility is determined entirely by the third-party providers available at checkout, such as Shop Pay Installments, PayPal Pay Later, AfterPay, and Klarna. Availability and approval depend on the customer’s region, purchase amount, and each provider’s individual assessment criteria. Innovatools does not control financing availability, approvals, or terms.
A: It's a quick decision. You get a real-time decision on your eligibility.
A:
• For "Pay in 4" installments: Generally, no. Both Klarna and Shop Pay usually perform a "soft" credit check which does not impact your credit score.
• For Monthly Financing: If you opt for a longer-term monthly payment plan, a "hard" credit check may be required, which can show up on your credit report. You will always be notified before this happens.
A: Pay in 4 plans are 0% interest and have no hidden fees as long as payments are made on time. For monthly financing, the Annual Percentage Rate (APR) will be displayed clearly before you finalize your purchase, so there are never any surprises.
A: Yes! Even though you are paying in installments, we ship your order according to our standard shipping times. You get your gear now, and the provider handles the rest.
A: Don’t worry! The return process remains the same. Once we receive your return and process the refund, the update will be sent to Klarna or Shop Pay. They will then adjust your balance or refund any payments already made.
A: Your first payment is due at checkout, and remaining payments are automatically charged based on your chosen plan. You'll receive reminders before each payment.
A: You can visit our dedicated financing help page for more information and support links from our financing partners at the bottom of the page.
Seeing, Trying & Evaluating the Products
A: Innovatools sells and ships worldwide directly from our factory, rather than through multi-level distribution. This direct model allows us to provide faster, more knowledgeable support for sales, setup, use, service, and maintenance—without delays or information loss through intermediaries. While in-person distributor demos are not available, we provide extensive real-world job-site videos showing the machines in actual use. To remove risk for first-time buyers, we also offer a 60-day satisfaction guarantee as a reflection of our confidence in our products.
Returns, Satisfaction & Risk Reduction
A: If you choose to use the 60-day satisfaction guarantee, the bending brake must be disassembled and carefully repackaged in the original packaging, in the same manner it was shipped. Innovatools will provide return shipping labels in all cases. If the return is due to an error on our part, we cover the return shipping cost. If the return is due to a change of mind or suitability preference, the return shipping cost will be charged to the customer. In all cases, the customer is responsible for the labor involved in disassembly, proper packaging, and delivering the shipment to the carrier. Any applicable duties, brokerage fees, taxes, or other import/export-related costs are the responsibility of the customer and are non-refundable.
A: Yes. Every Innovatools bending brake and folding machine is designed, manufactured, and tested for professional installers. Built for daily use on active construction sites, our tools are engineered to handle both high-volume production and specialty exterior finishing work.
Accessories & Compatibility
A: Innovatools offers accessories designed to increase efficiency on our own modular bending brakes, as well as brand-specific versions of certain accessories for other brake manufacturers. Accessories are not interchangeable between brands, so it’s important to purchase from the brand-specific product page that matches your brake. Some accessories—such as our two-way cutter, our collapsible stand, and our free-standing trim coil holder—can be converted or adapted in the future to fit the Innovatools Modular Brake, but replacement components will be required to convert them, reach out if you want to make the switch to purchase those items.
Customer Support, Reviews & Trust
A: When you contact Innovatools, you speak directly with me—the founder. I understand the tools we design and the realities of working on active construction sites, because I’ve been a contractor myself. I provide responsive support well beyond standard business hours, so you can get practical answers when issues come up on the job—not just during office hours.
A: Innovatools products are engineered and manufactured to professional standards, and most customers are satisfied once they assemble and use the machine on real job sites. When a concern does come up, it’s addressed directly and quickly. Many customers who leave critical reviews do so based on past experiences where escalation was required to get support. At Innovatools, that isn’t necessary—customers deal directly with me, the founder, and issues are typically handled the same day. If a product ultimately isn’t the right fit, we stand behind our 60-day satisfaction guarantee. We leave resolved reviews visible so others can see both the product performance and how situations are handled when something doesn’t go as expected.
Design, Engineering & Performance - Why Choose Innovatools?
Q: What makes Innovatools different from other bending brake or folding machine manufacturers?
A: Innovatools designs and manufactures professional portable bending brakes—also known worldwide as sheet metal bending or folding machines—created by a contractor with decades of field experience. Built for accurately bending coil stock and sheet metal used in exterior building finishes, our machines are precision-manufactured and shipped directly from our factory to construction professionals worldwide.
Do you have some intricate work to show off? A nice setup to showcase? Or simply some thoughts to share about your Innovatools product? We would like for you to be part of this community and share videos, pictures and comments on this page.
Just send us your media and comments to nation@innovatools.ca. We will include them in the Innovatools Showcase section below.








