Innovatools Shipping Policy

Fullfilment

  • Orders are fulfilled within 1-2 business days
  • All orders are shipped directly from our factory at 109 Clement st, Vars, Ontario, Canada, K0A 3H0
  • Tracking information is provided at the time of shipping
Rates & Times for USA
  • Free door-to-door FEDEX EXPRESS shipping included
  • US CUSTOMERS: All-inclusive pricing - all tariffs, duties, shipping, handling, and delivery included. 
    The price you pay is the price landed at your door step, no unpleasant surprise.
  • Delivery time for EXPRESS shipping to the USA is typically 1-4 business days, depending on your location
  • A signature is required for orders over 500 US Dollars. If you are not available to sign for the package(s) the Courier will take the shipment to the closest pick up location so that you can pick up your order in person at your convenience within on week
Rates & Times for Canada
  • Free door-to-door FEDEX GROUND shipping included
  • Delivery time for standard FEDEX GROUND in Canada is typically 1-4 business days, depending on your location
  • A signature is required for orders over 500 Canadian Dollars. If you are not available to sign for the package(s) the Courier will take the shipment to the closest pick up location so that you can pick up your order in person at your convenience within one week
Rates & Times for All Other Countries
  • Free door-to-door worldwide FEDEX EXPRESS shipping worldwide included, where FEDEX service is available
  • Delivery time for EXPRESS shipping is typically 3-10 business days. Depending on your location it may take longer for some countries.
  • A signature is required for orders over 500 US Dollars. If you are not available to sign for the package(s) the Courier will take the shipment to the closest pick up location so that you can pick up your order in person at your convenience within one week.
  • Local customs, brokerage, duties tariffs and taxes may apply depending on your location and are the buyer's responsibility. Please check with your local customs authorities for more information for importing into your specific country
  • Our products are 100% made in Canada and fall under the CETA agreement between Canada and the European Union eliminating duties on Tariffs. Find out if it is applicable to your country here; https://policy.trade.ec.europa.eu/eu-trade-relationships-country-and-region/countries-and-regions/canada/eu-canada-agreement_en

Fullfilment

  • All orders are fulfilled within 1-2 business days and shipped from our location in Vars, Ontario, Canada
  • Tracking information is provided at the time of shipping
  • WORLDWIDE SHIPPING daily

Shipping Rates & Times for Canada

  • FLAT RATE standard shipping across Canada
  • Delivery time for regular shipping in Canada is typically 2-6 days, depending on your location
  • Flat rate expedited shipping option available at checkout
  • Delivery time for expedited shipping in Canada is typically 1-2 days, depending on your location
  • A signature is required for orders over $500

Shipping Rates & Times for The U.S.A

  • FLAT RATE standard shipping across the U.S.A
  • Delivery time for regular shipping in Canada is typically 2-6 days, depending on your location
  • Flat rate expedited shipping option available at checkout
  • Delivery time for expedited shipping in Canada is typically 2-3 days, depending on your location
  • A signature is required for orders over $500
  • Your customs authorities may ask for your ID number (business or personal) on orders over $2,500

Worldwide Shipping Rates & Times

  • FLAT RATE standard shipping worldwide
  • Delivery time for standard shipping to most worldwide locations is typically 4-7 days, depending on your location. It may take longer for some countries.
  • Flat rate expedited shipping option available at checkout
  • Delivery time for expedited shipping worldwide is typically 4-6 days, depending on your location. It may take longer for some countries.
  • A signature is required for orders over $500
  • Local customs duties may apply depending on your location.
  • Your customs authorities may ask for your business ID.

Taxes and Customs Duty

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